Frequently Asked Questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase, so exchanges & returns are permitted within 7 days of delivery.
All garments must be in original condition.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you need to exchange or return the item(s), send us an email directly at contact@weartrial.com or go to the contact form showed in the footer navigation.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible.
Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
We produce garments in a multitude of locations. The specific manufacturing locations of each piece are specifically chosen to align with our partners' production specialities.
We choose to develop our garments within illustrious production locations in order to ensure ethical practice and superior development.
Locations include: Japan, Italy, Portugal, Mongolia, etc.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.